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Title:
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Customer Service Rep
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Location:
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Keany Produce Company
3310 75th Ave
Landover, MD 20785
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Qualifications:
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Education:
High School Diploma
Experience:
2-5 years call center experience
Knowledge:
Microsoft Word
Skills and Abilities:
Must have strong communication skills with a professional phone demeanor. Ability to work in a fast paced, professional environment and balance several different assignments at once, be a self-starter, and work independently.
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Responsibilities:
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Enter orders accurately for next day deliveries in a timely manner.
Enter orders through fax, voicemail, and internet.
Check/release customers on hold.
Enter profile for customers.
Check internet errors and make proper changes.
Handle customer issues, questions or any concerns.
Check roadnet for the location of drivers.
Print daily reports
Monitor phones- check logins and breaks.
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